Privacy policy

At Eccera, we consider the protection of personal data to be a vital part of our business and services. Safeguarding such data is the foundation of our reliability as a provider and partner. In this context, we define personal data as any information relating to an identified and/or identifiable natural person.

This privacy policy explains what personal data Eccera companies collect from you. We collect this information because we have a contract with you or are in contact with you regarding our services and products.

This policy provides information about:

• why we process personal data
• how long we retain personal data
• how you can access and correct the personal data we store about you
• how we protect your personal data
• our cookie policy, where you can learn more about how Eccera handles cookies

 

Our Privacy Promises

Our privacy commitments can be summarized with the following principles:

• Purpose and limitation: Eccera uses personal data only for explicitly stated and legitimate purposes.
• Legal basis: Eccera bases the processing of personal data on one of the legal grounds.
• Data minimization: When processing personal data, Eccera ensures that the amount of data is limited.
• Transparency: Eccera provides transparent information to stakeholders such as customers, potential customers, employees, applicants, temporary staff, and suppliers about the use of their personal data.
• Security: Eccera takes privacy seriously. In every decision we make, we take steps to protect privacy as best as possible.

 

Securing Personal Data

We do our best to handle personal data with care. We also take all necessary precautions to protect this data from loss and/or any form of unlawful use or processing. We have implemented appropriate technical and organizational measures, including the latest innovations in security.

If Eccera needs to share your personal data with third parties to carry out our responsibilities, we enter into data processing agreements for this purpose.

 

Data Breaches

Despite our best efforts, if a security breach occurs, we handle the incident according to our internal procedure developed for such cases. We will, of course, do everything we can to minimize the impact of the breach.

If the breach poses a privacy risk, we will report it to the Dutch Data Protection Authority. If required—or in all cases where it is mandated by law—we will also inform affected individuals about the breach.

 

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding the use of your personal data:

• Access
  You have the right to access the personal data Eccera processes about you.
• Correction
  You have the right to have your personal data corrected by Eccera.
• Deletion
  You have the right to have your personal data deleted by Eccera.
• Data Portability
  You have the right to transfer your personal data from Eccera to another party.
• Restriction of Processing
  You have the right to restrict the processing of your personal data by Eccera.
• Object to Automated Decisions and Profiling
  You have the right to request human intervention in decisions made by Eccera (as opposed to automated decisions).
• Object to Processing
  You have the right to object to Eccera’s processing of your personal data.

 

How to Exercise Your Rights

Eccera takes your privacy seriously. We have therefore appointed a Data Protection Officer (DPO) to handle all your privacy-related questions and rights. You can contact our DPO at: privacy@eccera.com

 

Right to File a Complaint

Eccera handles your personal data as transparently and carefully as possible. If you wish to file a complaint about how your data has been handled, we kindly ask you to first contact our DPO at privacy@eccera.com. We will do our utmost to resolve the matter to your satisfaction.

If you remain dissatisfied, you may contact the Data Protection Authority in your country.

 

Processing Information Sheets

In addition to the privacy policy, Eccera has prepared specific information sheets for particular processing activities. These sheets address the following subtopics:

• Why we use your personal data
• What types of personal data we collect
• Who has access to your personal data
• The legal basis for processing your personal data
• How long we retain your personal data
• What security measures are in place

Information sheets are available for the following processing activities:

• Marketing and Communication (link to pdf)
• Recruitment (link to pdf)
• Staffing/Placement (link to pdf)
• Training (link  to pdf)

 

More information sheets will be added in the future.

For Eccera employees, the application of the GDPR is incorporated into the employee handbook.

 

Cookies

Eccera has developed a separate cookie policy. (link to separate page)

 

Updates to the Privacy Policy

This version of the privacy policy is dated October 1, 2025. Eccera updates the policy continuously, so you can always read the most recent version.

 

Contact Us

Do you have questions about this privacy policy? Contact us at privacy@eccera.com.